I Thought I Was Doing Great…And Then I Learned How To Sell

When I first started my business, I wasn’t sure how to market. I had just finished my training as a certified brand strategist and I thought, “Awesome, I’m ready to roll.” The only problem was I had NO idea how to get clients, none. When I was singing, I would audition for shows and the company sold the tickets. All I had to do was show up, look pretty and nail the high notes. If I was going succeed in business, I knew I had a lot of learning to do so I began my entrepreneurial education.

Along the way, I heard about speaking to grow your audience and I thought, “Perfect, this will be a piece of cake. I know how to work a room, I’ve sung for thousands of people.” But I quickly realized, I still know what I was doing. What was I suppose to talk about? What exactly was my topic? I knew about branding, I knew about image consulting and I was very enthusiastic, but I had no clue how to structure a talk to sell a room.

Not wanting to give up, I created something I thought was informative and interesting and hit the road speaking for local networking groups. I was way more nervous that I had expected, but I pulled from my performance training and showed up like a pro. Much to my delight and relief, people responded. I got all kinds of compliments. “Heather, you are so dynamic, I loved what you said!” Wow, I was a hit!

The only problem was, I came home empty handed.

I was inspiring people, teaching them, giving them great information and touching their hearts, but I wasn’t converting. My ego was huge, but the pockets were empty. Back to the drawing board…

I knew there was more to learn. I saw other speakers and coaches give presentations and watched with envy as people lined up at the back of the room to buy their products and services. I was at one event where the offer was a $30,000 program and in less than a minute that were more than 40 people in line to sign up! Wow, I realized there is big money to be made from speaking and I wanted in, I mean really in this time. I wanted to know HOW they did that.

Over the next several months and years I was on a mission to learn as much as I could about how to turn an audience into paying clients. I worked with some of the best people in the industry and eventually started understanding what magic elements need to be in place to transform any speaking gig into selling bonanza.

Here’s some of what I learned:

1. Sales don’t just happened, they need to be engineered. You have to have a plan and backwards engineer your talk to leverage your strategy.

2. You must think of yourself as a salesperson. I know, I know, sales…. yuck, right? But get this, selling and delivering real value to your audience are not mutually exclusive activities. You can be inspirational AND profitable at the same time.

3. You must have a clear message. We’ve all heard the saying “A confused mind never buys.” Here’s a news flash, the first mind that has to be clear is your own. You have to know what you bring to the table and stand your ground.

4. Confidence is a selling aphrodisiac. If you really want to sell a room, sell them on you. You don’t have to be the next Tony Robbins, but you do need to have charisma. You do need to have your own flavor of charm and magnetism which comes from knowing your value.

5. Not all stories are created equal. You have to engage emotionally with your audience and we are often taught to do this with our story, but not all stories convert. You have to be able to connect your story to the sale or else you’ll leave the room with lots of new friends, but no new credit cards.

Once, I shifted my perspective and started being more strategic about how I structured my talks, things turned around. My conversion rate sky-rocketed, not only from the stage, but also on sales calls.

I’ll admit it takes a shift in perspective, but once you embrace your role a selling speaker, you will start to make a lot more money from the stage too.

 

 

Your feedback is music to my ears!

What confuses you most about speaking to sell?

Post your answers below in the comments or find me on Facebook.

If you would like to use this article on your website or ezine, feel free! Just be sure to include the following:

Heather Poduska is a brand strategist, image consultant, business coach and opera singer who helps entrepreneurs and small business owners create client attractive brands, polished brand images and brand communication strategies to increase their visibility and impact in the marketplace and grow their businesses.

How to Lose a $40,000 Deal in 10 Seconds.

How awesome would it be to have a client walk in your door ready to lay out $40,000 for your product or service?Now imagine how bad it would feel to lose that same client within seconds. That’s exactly what happened to several car salesmen last weekend.

Our family is in the market for a new car. We’ve had the same mini-van for the past 9 years. Even though I’m a little nostalgic about getting rid of the car we brought our babies home in, I’m pretty psyched to be getting something that doesn’t have gummy bears lodged in the seats.

For me, part of the fun of getting a new car is doing the research. I love watching the sleek marketing videos, imaging what it would be like to zip down the road in one of those shiny new rides.  My kids are a little bit older now, so maybe we can get away with something besides a mini-van. Maybe…

Whatever we end up with, I want to be wowed. If it’s a mini-van, I want it to be decked-out so I don’t feel so much like Mommy-from-the-Block. Don’t get me wrong, I love being a mom. I just wish there was a way to look slightly more cool driving back and forth to soccer practice.

I also want to be wowed by the actual experience of buying the car. It’s not something you do everyday, so I want it to feel special. With our short list in hand, we went off to do some test driving.

It would be an understatement to say we are motivated buyers at this point. We’ve probably waited a good 6 months longer than we should have to get this project going. The old girl has served us well, but her time has come. I am ready and excited for an upgrade.

As we head out the door, [Read more…]

Tips for Making Better Follow-Up Calls

Uggggg……

Double uggg…….

I did something really stupid.  I could kick myself. I KNOW better, but I did it anyway. Why? Because I was tired and feeling lazy, pure and simple. So what what this horrible mistake?…

I didn’t prepare properly for a follow-up sales call.

I had a follow-up call scheduled on my calendar with someone I had talked to about a while back. They were not ready to move forward then, but were really interested in working with me and had asked me to follow-up with them. We picked a time to reconnect and I diligently put the date on my schedule and then went about my day.

In the weeks that passed, I traveled a lot and was preoccupied with family and having fun on vacation. I kept up with email and took care of small business issues, but for the most part, did not have my mind entrenched in my business. When I got back, of course, I jumped back in and started getting caught up.

I love what I do, so it was fun for me to get back in the groove. I was excited to start writing again and most of all connect with clients and colleagues again. So when time the finally came, I was eager to make my follow-up call.

Here’s where things fell apart…

Although I remembered my initial conversation with my potential client, I knew where we had left things, I knew their business and why they were interested in working together, I did not take the time to review their pain points. I had an intellectual understanding of their needs, but I had not taken the time to review their struggle and how they were feeling about it.

As a result, our conversation reflected my level of preparation. It was factual. It was intellectual and it was not emotional. I failed to take my client to the place where they connected with the feeling around not having enough clarity for the right direction for their business and how that was impacting their success.

It was an awful experience. It felt like meeting someone on the street I had kissed at a party the night before except all the hot energy was missing and we both felt uncomfortable. YUCK!

The worst part of all was knowing I could have helped this client get fantastic results to create a unique and profitable brand more quickly if I had just done my homework.

So this never happens to you, here are 3 tips to help you properly prepare for your next follow-up sales call: [Read more…]

5 Smokin’ Hot Tips to Insanely Increase Your Creativity

Hey, whad’ya think of this blog title? Pretty slammin, huh? I hope it captured your attention!

What do you think of these little guys?

“7 Steps to Grow Your Business” Yawn…

“7 Easy Steps to Increase Your Revenue” Better…

“7  Sexy Secrets to Create an Irresistible Brand to Explode Your Profits” Cha-Ching!

The last thing you want to do is bore your audience. There is already enough boredom in the world. Taxes and treadmills pop to mind. How long do you think your audience will stick around if you come across as an entrepreneurial Eor? You have to spice things up to keep the love alive. And not just in your sales titles, but in everything from how to package your services to how to write your newsletter.

You may think being creative is nice, but not really necessary to your success. You work hard, you’re smart, so what if you’re not the next Picasso or Steve Jobs? Wait a minute, that Steve Jobs guy did pretty well.

Being creative in your business gives you superior products and can enhance your productivity. It certainly makes things more fun and interesting for you. And most importantly it allows you to stand out in a crowded marketplace. When you are creative, you bring new ideas and greater value to your audience which sets your apart from the competition. Who needs creativity now? Starting to look more important, isn’t it?

You may already buy into the importance of being creative in your business, but sometimes for all of us the well runneth dry. It seems the harder we try to come up with new and better ideas, the further genius feels. There’s a reason for that:

A creative mind lives in the realm of play(TWEET THIS)

When you are in the trenches of running a business, having fun feels like a luxury. But the truth is, if you want a more luxurious life  and wildly profitable business, you are going to have to make friends with your inner puppy.

Want to know how to pump up the volume on creativity? Here are a few tips: [Read more…]

Are Sales Slipping Through Your Fingers?

There is one pretty clear rule in business, no sales equals no money. Ugg. Wouldn’t it be great if clients would just enroll themselves? You wouldn’t have to do those uncomfortable sales calls.

Making sales calls is something a lot of entrepreneurs dread. In fact, a lot of entrepreneurs actually avoid making them which is a shame because by doing so they are leaving money on the table. I have to admit I used to be one of those people. The idea of picking up the phone to ask someone for egads, money, made my palms sweats. What was that rule again? Ah, yes, no sales=no money.

There you have it, sales calls have to be done.

But why does it seems so scary?

A lot of it is wrapped up in self-worth. Have you ever had this thought “Who am I to ask for so much money?” Maybe you’ve never had that exact thought, but there are other gems we tell ourselves. Here are some you may recognize:

-I don’t want to be seen as greedy.
-I I don’t want to seem stuck-up.
-I really am asking a lot of money for what I’m offering.
-I don’t want to bother/annoy/pester anyone.
-I don’t want to be perceived as one of those sleazy, high-pressure sales people.
-This person seems so nice, I’m just going to charge them _____ instead of my full price.
-I don’t want the other person to get mad or be offended by my prices.
-What if they don’t have the money, I don’t want to put anyone out.

We all struggle with limiting beliefs when faced with potential rejection, but we have a choice. We can either succumb and suffer the consequence, or we can learn to shift our mindset so we get get what we want. 

Here are a few tips to make your sales calls go from fearful to fruitful: [Read more…]